Job title: Education Compliance & Resource Assistant
Salary: £25-26k per annum + benefits + commission
Working pattern: Swansea (SA5 4DJ) / Hybrid (3 days office & 2 days WFH)
Hours: 37.5 per week
Our benefits:
• An Employee Ownership Trust (EOT) bonus scheme
• Flexible/hybrid working arrangements
• 25 days annual leave plus BH (inc Hoop day and birthday leave)
• Annual leave entitlement increases 1 day per years service, up to 30 days
• Unlimited annual leave purchase
• Enhanced sick pay
• Enhanced maternity / paternity leave
• Free volunteer day
• End of Year trip*
• MediCash benefits
Role Overview:
We’re looking for a motivated, organised, and detail-oriented individual to join our Education team in our Swansea branch.
This is a varied role where you'll support both our compliance and resourcing functions, playing a key part in helping us deliver an outstanding service to our schools and education professionals.
As one of the first points of contact for candidates, you'll be speaking with people over the phone, so a confident and friendly telephone manner is essential. From carrying out initial candidate conversations and supporting compliance checks to assisting with sourcing great talent for our Education team, no two days are the same.
If you're someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering a high standard of service, we'd love to hear from you.
Key Responsibilities:
1.Compliance Support Education
-
Uploading new candidates to Edun CRM
-
Calling candidates on a daily basis to chase up missing documentation
-
Identifying awaiting compliance documents such as DBS, References, & general candidate information
-
Verifying documents – DBS, Birth certificate, EWC letter, passport
-
Calling outside companies to chase references
-
Signing off files
2.Resource Support Education
-
Handling inbound and outbound calls with candidates and schools
-
Searching for candidates on job boards, LinkedIn, and internal databases
-
Screening CVs and shortlisting suitable applicants
-
Calling candidates to discuss roles and availability
-
Arranging interviews and coordinating schedules with schools
-
Posting job adverts
-
Maintaining candidate records and recruitment systems
-
Supporting recruiters with compliance checks and onboarding paperwork
Training & Support:
Full training and onboarding will be provided on all processes, systems, and compliance requirements relevant to this role.
Skills & Attributes:
-
Excellent phone manner
-
Good verbal and written communication skills.
-
Strong organisational skills and attention to detail.
-
Ability to manage tasks methodically and meet deadlines.
-
Confident using computers and learning new systems.
-
A proactive and friendly approach to working with people.
KPI’s and Expectations
-
10 Registrations per week
-
5 RFW per week (Ready for Works)
-
2 NTW per week (New Temps Working)
